1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, support website functions and improve the browsing experience.

2. How We Use Cookies

Ember & Ivy uses cookies to support essential website functions, understand general website usage and help provide a smoother shopping experience.

Cookies may be used to remember basket information, maintain website preferences and improve the performance of website pages.

3. Types Of Cookies We Use

Essential Cookies

These cookies are required for important website functions, including shopping basket features, account access and basic website operation.

Functional Cookies

These cookies allow the website to remember selected preferences and provide a more convenient browsing experience.

Performance Cookies

These cookies help us understand how visitors use the website, such as which pages are viewed and how visitors navigate between sections.

4. Cookie Storage Periods

Cookie storage periods vary depending on the purpose of each cookie.

• Session cookies are removed when you close your browser.
• Preference cookies may remain stored for up to 12 months.
• Analytics-related cookies may remain stored for up to 24 months where applicable.

5. Managing Cookies

You can manage or remove cookies through your browser settings. Most browsers allow you to control cookie preferences, block certain cookies or delete stored cookies at any time.

Please note that disabling some cookies may affect certain website features, including shopping basket functions or personalised settings.

6. Third Party Cookies

Some website functions may use services provided by trusted third parties. These services may place cookies on your device to support website features, performance measurement or other technical functions.

Third party providers manage their own cookie settings and privacy information according to their applicable policies.

7. Changes To This Cookie Policy

We may update this Cookie Policy when website features, technical requirements or legal requirements change.

Any updated version will replace the previous version published on this page.

8. Contact Information

If you have questions about this Cookie Policy, please contact our customer support team through the contact details provided on our Contact Us page.